.sk-chat { --chat-red: #e30613; --chat-ink: #181818; --chat-line: #e6e6e6; font-family: inherit; color: var(--chat-ink); }
.sk-chat [hidden] { display: none !important; }
.sk-chat button, .sk-chat input, .sk-chat select, .sk-chat textarea { font: inherit; }
.sk-chat button { cursor: pointer; }
.sk-chat button:focus-visible, .sk-chat a:focus-visible, .sk-chat input:focus-visible, .sk-chat select:focus-visible, .sk-chat textarea:focus-visible { outline: 3px solid #313131; outline-offset: 3px; }
.sk-chat-launch { position: fixed; right: 24px; bottom: max(24px, env(safe-area-inset-bottom)); z-index: 950; display: flex; align-items: center; gap: 9px; min-height: 48px; max-width: calc(100vw - 32px); padding: 12px 18px; border: 0; border-radius: 999px; color: #fff; background: var(--chat-red); box-shadow: 0 8px 28px #0003; font-size: 14px !important; font-weight: 700 !important; }
.sk-chat-launch > span:first-child { font-size: 22px; }
.sk-chat-overlay { position: fixed; inset: 0; z-index: 1250; background: #0003; display: flex; align-items: flex-end; justify-content: flex-end; padding: 24px; }
.sk-chat-panel { width: min(410px, 100%); height: min(710px, calc(100dvh - 48px)); display: flex; flex-direction: column; background: #fff; border: 1px solid var(--chat-line); border-radius: 20px; box-shadow: 0 16px 60px #0004; overflow: hidden; }
.sk-chat-header { flex: 0 0 auto; display: flex; align-items: center; justify-content: space-between; gap: 12px; background: #181818; color: #fff; padding: 18px 20px; }
.sk-chat-brand { display: block; font-size: 11px; letter-spacing: .07em; text-transform: uppercase; color: #fff9; }
.sk-chat-header h2 { margin: 5px 0 0; font-size: 18px; line-height: 1.25; letter-spacing: 0; }
.sk-chat-close { flex: 0 0 44px; width: 44px; height: 44px; border: 1px solid #ffffff40; border-radius: 50%; color: #fff; background: transparent; font-size: 27px !important; line-height: 1; }
.sk-chat-close:focus-visible { outline-color: #fff !important; }
.sk-chat-body { flex: 1; min-height: 0; overflow: auto; overscroll-behavior: contain; padding: 20px; font-size: 14px; line-height: 1.55; }
.sk-chat-body p { font-size: 14px; line-height: 1.55; margin: 0 0 14px; }
.sk-chat-intro { color: #555; }
.sk-chat-choices { display: grid; gap: 8px; margin-bottom: 18px; }
.sk-chat-choices button { text-align: left; min-height: 44px; padding: 11px 14px; background: #fafafa; border: 1px solid var(--chat-line); border-radius: 12px; font-size: 13px; line-height: 1.4; }
.sk-chat-choices button:hover { border-color: var(--chat-red); background: #fff7f7; }
.sk-chat-answer { padding: 14px; background: #f4f4f4; border-radius: 12px; margin-bottom: 12px; overflow-wrap: anywhere; }
.sk-chat-answer strong { display: block; font-size: 13px; margin-bottom: 8px; }
.sk-chat-answer p { margin-bottom: 8px; }
.sk-chat-body a { color: #b9000c; text-decoration: underline; text-underline-offset: 3px; }
.sk-chat-primary { min-height: 46px; width: 100%; margin-top: 8px; padding: 12px 14px; background: var(--chat-red); color: #fff; border: 0; border-radius: 10px; font-weight: 700 !important; }
.sk-chat button:disabled { cursor: wait; opacity: .65; }
.sk-chat-back { display: inline-block; padding: 6px 0; border: 0; color: #b9000c; background: transparent; text-decoration: underline; margin-bottom: 14px; }
.sk-chat h3 { font-size: 20px; line-height: 1.25; margin: 0 0 12px; }
.sk-chat form > label { display: block; margin: 14px 0; }
.sk-chat label { font-size: 13px; font-weight: 600; }
.sk-chat input:not([type="checkbox"]):not([type="hidden"]), .sk-chat select, .sk-chat textarea { display: block; width: 100%; max-width: 100%; min-height: 44px; margin-top: 5px; padding: 10px 11px; border: 1px solid #ccc; border-radius: 8px; background: #fff; color: #181818; font-size: 16px; }
.sk-chat textarea { resize: vertical; min-height: 100px; }
.sk-chat .sk-chat-check { display: flex; gap: 9px; align-items: flex-start; font-size: 12px; font-weight: 400; }
.sk-chat-check input { flex: 0 0 17px; width: 17px; height: 17px; margin-top: 3px; accent-color: var(--chat-red); }
.sk-chat-documents { border: 1px solid var(--chat-line); background: #fafafa; border-radius: 10px; padding: 12px; }
.sk-chat-documents small { display: block; font-size: 12px; margin-top: 8px; line-height: 1.5; }
.sk-chat-documents ul { padding-left: 18px; margin: 10px 0; overflow-wrap: anywhere; }
.sk-chat .sk-chat-trap { position: absolute; width: 1px; height: 1px; overflow: hidden; clip-path: inset(50%); }
.sk-chat-error { background: #fff1f1; border: 1px solid #e3061360; color: #940009; border-radius: 8px; padding: 10px; margin-top: 14px !important; }
.sk-chat-contact { display: grid; gap: 4px; margin-top: 20px; padding-top: 14px; border-top: 1px solid var(--chat-line); font-size: 12px; overflow-wrap: anywhere; }
.sk-chat-contact > span { color: #666; }
.sk-chat-success > span { display: block; width: 42px; height: 42px; padding: 7px; text-align: center; margin-bottom: 16px; border-radius: 50%; background: #ecf6ef; color: #12612d; font-size: 20px; }
@media (max-width: 600px) {
  .sk-chat-launch { right: 16px; bottom: max(16px, env(safe-area-inset-bottom)); font-size: 12px !important; }
  .sk-chat-overlay { padding: 12px 12px max(12px, env(safe-area-inset-bottom)); }
  .sk-chat-panel { width: 100%; height: calc(100dvh - 24px - env(safe-area-inset-bottom)); border-radius: 16px; }
  .sk-chat-body { padding: 16px; }
}
@media (prefers-reduced-motion: reduce) { .sk-chat * { scroll-behavior: auto; } }


/* Enquiry assistance follows the form and never covers fields or actions. */
.sk-chat-contextual { width: var(--shell); margin: 0 auto 28px; display: flex; justify-content: center; }
.sk-chat-contextual .sk-chat-launch { position: static; min-height: 44px; padding: 10px 16px; border: 1px solid #d5d5d5; background: #fff; color: #353535; box-shadow: none; font-size: 13px !important; }
.sk-chat-contextual .sk-chat-launch > span:first-child { font-size: 18px; }